LunchMix/Support & FAQ

Support & FAQ

Get help with LunchMix.

Overview

What is LunchMix? LunchMix is an iOS app for planning school lunches your way: generate ideas, personalize them with foods your family eats, plan Monday through Friday, make changes, and create a shopping list.

Platform: iOS (iPhone & iPad). Works offline; no account required.

Build and Personalize

Generator

  • Pick a lunch size: Small, Medium, or Large. Size controls how many parts are in the lunch.
  • Small is for a lighter lunch, Medium is a standard-sized lunch, and Large includes more lunch parts.
  • Pick one or more lunch preferences: Vegetarian, Non-vegetarian, Nut-Free, Hot, or Cold. These guide the kinds of foods used in an idea.
  • Tap Build Lunch to generate a new combination.
  • Tap the star to save the current lunch to Favorites.

My Foods and Food Source

  • Use My Foods to add foods your family actually eats. Your foods stay on your device.
  • LunchMix uses the bundled LunchMix food library.
  • Both combines eligible LunchMix foods and your eligible My Foods.
  • My Foods uses only your eligible foods. It does not quietly switch to the LunchMix library when a match is unavailable.

Favorites

  • Save complete lunch combinations that your family likes.
  • Use a saved combination later, add it to a weekday, or use Favorites to populate the Weekly Planner.
  • Remove a favorite with the star control.

Plan and Adjust

Weekly Planner

  • See Monday–Friday with one lunch per day.
  • Auto-fill week creates lunches using your selected Food Source and attempts to provide variety across the week.
  • Fill from Favorites is a separate option that uses your saved lunch combinations to populate the week.
  • Regenerate one day's lunch when you want a new idea without changing the other days.
  • Swap an individual lunch item when the rest of that day's lunch works.

Shopping List

  • Create a Shopping List from your current Weekly Planner. Foods are organized into useful categories.
  • Check items off while shopping and add manual items at any time.
  • Refresh the list from the current weekly plan after you make changes.

FAQ

Does LunchMix replace allergy or medical advice?

No. It's an idea helper. Always confirm ingredients, labels, and cross-contact for allergies and dietary rules.

Where is my data stored?

LunchMix works offline. Your Favorites, Weekly Planner, My Foods, Food Source preference, and Shopping List state are stored locally on your device and are not sent to Heath Ventures.

Why do repeats appear?

Repeats can still appear, especially with a narrow preference or a small pool of eligible foods. Auto-fill attempts to provide variety across the week.

What if lunch ideas don't load?

Try closing and reopening LunchMix. If the problem persists, contact support with your iOS version, device model, and a description of what happened. Because LunchMix data is stored locally on your device, avoid deleting or reinstalling the app as a troubleshooting step unless instructed to do so.


Contact Support

Email: apps@heathventureslabs.com
Response time:Typically within 24–48 hours.

Please include: device model, iOS version, what you were doing and what went wrong, and screenshots if helpful.